Frequently Asked Questions About Floyds Office Furniture

General Information

What types of office furniture does Floyds Office Furniture offer?

We offer a range of office furniture including chairs, desks, storage solutions, and meeting room furniture in Farnborough, Hampshire, and surrounding areas. You can see our entire catalogue here.

Do you offer custom office furniture solutions?

Yes, we provide custom office furniture solutions tailored to your needs.

What additional services does Floyds Office Furniture provide?

Our services in Farnborough and nearby include consultation, space planning, installation, and delivery.

How can I get a quote for my office furniture needs?

Request a quote via our website by clicking on “contact us” or call our customer service team on 01252 543559.

Do you offer delivery and installation services?

Yes, we offer delivery and professional installation.

Can I view your products in a showroom?

Yes, you can visit our showroom on 139 Lynchford Road, Farnborough, North Camp, GU14 6HD. If there is a specific product you are looking for make sure you let us know!

What is your return policy for office furniture?

We accept returns for defective or damaged items. Check our return policy page for details.

How can I contact Floyds Office Furniture for support?

Contact us via phone, email, or through our website’s contact form.

Do you offer any warranties on your products?

Yes, our furniture comes with a five-year guarantee against defects from faulty materials or workmanship. Check product details for specifics.

Are bulk purchase discounts available?

Yes, we offer discounts on bulk purchases. Contact us for details.

Ordering and Delivery

How do I place an order with Floyds Office Furniture?

Place an order online, by phone, or visit our showroom in Farnborough.

What payment methods do you accept?

We accept all major credit/debit cards including, VISA, MasterCard, American Express, Google Pay, Apple Pay.

How long will it take to receive my order?

Delivery times vary depending on quantity and location. We deliver from Monday to Friday, and typically, deliveries take 3-5 working days.

Can I track my order?

Yes, you can always contact us directly and we’ll give you updates about your order.

What are your delivery charges?

We offer free delivery anywhere in the UK free of charge.

Can I change my delivery address after placing an order?

Contact us immediately to change your delivery address.

What should I do if my furniture arrives damaged?

Contact us immediately to report damaged items, and we will arrange replacements.

Can I pick up my order from your showroom?

Yes, pickup is available at our Farnborough location. Please schedule in advance to check product availability.

Customization and Product Information

Do you offer ergonomic furniture options?

Yes, we have a range of ergonomic chairs and desks suitable for offices of all sizes.

Do you provide assembly instructions for your products?

Yes, assembly instructions are included with your purchase and available on our website.

Are your products environmentally friendly?

Yes, we use sustainable materials and eco-friendly manufacturing processes.

Do you offer furniture suitable for home offices?

Yes, we offer a variety of furniture designed for home offices and business offices.

Can I see product reviews on your website?

Yes, customer reviews are available on product pages, Google Business Profile and Trustpilot, while you are at it why not leave us a review while you’re checking things out? We’d love to hear what you think!
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Do you offer product catalogues?

Yes, our product catalog is available online and in print upon request.

Policies and Support

What is your policy on cancellations?

Cancellations are accepted before the order ships. Contact us as soon as possible.

How do I make a warranty claim?

Contact our customer service with your order details and issue. We will assist with your claim.

How can I get a copy of my invoice?

Request a copy of your invoice by contacting customer service.

How do you handle data privacy?

We follow strict data privacy practices. Refer to our privacy policy for details.

Can I request a consultation for my office space?

Yes, contact us to schedule a consultation with our experts in Farnborough. We’ll help you find the perfect layout for your office with our free floor plan and 3D design service.

Our Frequently Asked Questions section didn’t answer your question? Feel free to contact us!